Privacy Policy
This Privacy Policy explains how ta.school (“we,” “us,” or “our”) collects, uses, stores, and protects information about students and visitors (“you” or “users”) when you access our website, register for courses, or use any of our online learning services (the “Services”).
By using our Services, you confirm that you understand and agree to this Privacy Policy.
1. Who We Are
Data Controller: Tablet Academy Ltd
Registered Office: International House, 6 Market Street, Oakengates, Telford, Shropshire, TF2 6EF
Email: info@ta.education
Where data is shared with educational partners such as the International Youth Foundation (IYF), those parties act as joint controllers or processors under applicable data protection law. We maintain written agreements with each partner to ensure your data is safeguarded.
2. Information We Collect
We collect information necessary to operate our Services and support your learning experience. This includes:
• Personal identification data: Name, email address, country, organization, and enrollment details.
• Learning and usage data: Courses enrolled in, activity progress, assessment records, and feedback.
• Technical data: IP address, browser type, device ID, and cookies or analytics identifiers.
• Payment data: Billing address and payment confirmation details (processed securely via third-party providers such as Stripe or PayPal).
• Optional data: Communication preferences, survey responses, or uploaded assignments.
We do not collect sensitive personal data (e.g., racial origin or health details) unless directly relevant to accommodation or accessibility needs and explicitly consented to by you.
3. How We Use Your Information
We process your data only when we have a lawful basis for doing so:
(Purpose in bold, Lawful Basis in standard copy)
To deliver learning content, track progress, and manage enrollment Performance of a contract
To respond to support requests and improve our courses
Legitimate interest
To send administrative or service messages
Performance of a contract
Consent (you may opt out)
To comply with legal obligations (e.g., tax, regulatory) Legal requirement
We do not sell or rent your personal data.
4. Sharing Your Information
We may share limited personal data with:
• Course partners or instructors providing educational content.
• Technology providers (e.g., hosting, video streaming, analytics, and communication tools) operating under binding data processing agreements.
• Affiliated organizations such as Tablet Academy Ltd and the International Youth Foundation for program evaluation or improvement, always in compliance with data protection standards.
If your data is transferred to another country, we use approved safeguards—such as UK International Data Transfer Addendum, EU Standard Contractual Clauses, or equivalent mechanisms recognized under applicable law.
5. Cookies and Analytics
We use cookies and similar technologies to:
• Remember your sign-in session and course preferences
• Monitor site performance and usage trends
• Improve user experience
Where required, we obtain your consent before placing non-essential cookies. You can change your cookie preferences or block cookies through your browser settings at any time. Further details regarding our Cookie Policy can be requested at info@tablet.academy.
6. Data Retention
We retain your personal data only as long as needed to fulfill the purposes described above or as required by law. Generally:
• Account and learning data: for the life of your account and up to three years after closure.
• Transactional and payment data: up to seven years for accounting compliance.
• Marketing consent records: until consent is withdrawn.
After these periods, data is securely deleted or anonymized.
7. Security of Your Information
We apply appropriate technical and organizational measures to protect data against unauthorized access, loss, or alteration. These include:
• Encrypted data transmission (HTTPS/SSL)
• Role-based access controls for staff and partners
• Regular system monitoring, patching, and backup encryption
While no system is completely secure, we continuously improve our practices to protect your information.
8. Your Rights
Depending on your location, you may have the following rights:
• Access – to obtain a copy of your personal data
• Correction – to update or amend inaccuracies
• Erasure (“right to be forgotten”) – to request deletion of your data
• Restriction – to limit how we use your data
• Data portability – to receive and reuse your data with another provider
• Objection – to object to specific data processing (such as direct marketing)
To exercise any of these rights, email info@ta.education. We will respond within one month and will not charge a fee unless requests are excessive or repetitive.
If you are in the UK or EU, you may also contact your supervisory authority:
• UK: Information Commissioner’s Office (ICO), www.ico.org.uk
• EU: Your national Data Protection Authority
9. Children’s Privacy
Our Services are generally designed for learners aged 13 and above. Where younger participants enrol, a teacher, parent, or guardian must provide or approve consent. We do not knowingly collect information from anyone under 13 without verified parental consent (as required by COPPA in the U.S.).
10. International Users
Your data may be processed in the UK or other countries where our service providers operate. Regardless of location, your data will receive equivalent protection to that required under UK and EU regulations.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Material updates will be notified via email or within your account dashboard at least 14 days prior to taking effect. The revision date at the top reflects the latest version. Continued use of our Services after that date indicates your acceptance of the updated policy.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data handling practices, please contact:
Data Protection Officer
Tablet Academy Ltd / ta.school
Email: info@ta.education
Website: https://ta.school